Software Consulting & Development For Your Digital Success
We transform businesses with powerful and adaptable digital solutions that satisfy the needs of today and unlock the opportunities of tomorrow.
eTech as a Software Product Development Company
- Team of International experts more 20 years in software development.
- 27+ employees on board, over 20% of our developers are seniors.
- Mature quality management system and data security practices
- Competencies include Application Development and Application Integration.
- All Ethiopian teams will understand local needs and support
Machine learning and chatbot
Understanding User Requirements
Not sure how we act as an AI chatbot development company? At first, we go far beyond to fully understand consumer requirements, rather than just recognizing them. Methods like empathy mapping, in-depth user interviews, and A/B testing are used in our approach to learn about user preferences and problems. As evidence of our mastery of user demographics, we adapt our strategy to various sectors and specialized audiences.
Choosing the Right Development Tools
Our developers don't only provide a list of tools; rather, we demonstrate our competence by describing which platforms we find particularly useful and by demonstrating how these platforms help our customers. For instance, to speed up development, we make use of Dialogflow's pre-built components. Answering "why" is our priority: Not only does our tool selection take project objectives into account, but it also aims to optimize performance, security, and cost-effectiveness for our customers.
Data Collection and Preprocessin
We excel in data magic. Our exclusive methods for data sourcing and cleaning guarantee the production of top-notch training data. In addition, we prioritize ethical data collection practices and strive to obtain user consent in today's privacy-conscious environment.
Building the Chatbot's Logic
Our approach extends more conversational flows, as we incorporate unique design philosophies like persona-driven design and gamification to craft engaging and user-friendly interactions. We showcase our unique capabilities by highlighting advanced features such as sentiment analysis, multilingual support, and context-aware responses.
Integration and Deployment
To ensure seamless handoffs and minimal disruption to client systems, we rigorously test and integrate our chatbots. Seamless integration isn't enough. Our commitment to our client's long-term success is shown by our extensive post-deployment support packages.
Data-driven decisions
Finally, we rely on data to inform our decisions: To identify certain areas for development, we do more than simply collect comments; we also evaluate quantitative and qualitative data. We like to take the initiative rather than wait for things to happen: We update our chatbots often in anticipation of future trends so that we can remain ahead of the game.
Our Best Software Solutions
Customer relations with transparent communication ...
Business solutions can help you get there.